The front office system is considered to be both the first and last point of contact with a guest arriving at the property. This system needs to be both intuitive and informative where staff are empowered with the right tools and systems to provide the guest an experience second to none. WINHMS is benchmarked with the best-of-class products in the industry and offers comprehensive product functionality.
- FRONT OFFICE
- HOUSE KEEPING
- CALL MONITORING
- MOBILE APPLICATION (GUEST INTERACTION)
Back office operations are critical to both the efficient and profitability of the property. A comprehensive system for management of day to day accounts, accounts receivable and accounts payable are included in this product group. Advanced Management Information Systems (MIS) and Budgeting also part of the group providing property managers tighter control of all accounting aspects of property management.
- GENERAL LEDGER
- AR/ AP
- MIS & BUDGETING
Material Management is a key under-the-hood group of modules that is targeted at enabling tighter control of all incoming material and its usage within a property. This group also includes food and beverage costing which manages all costing operations and recipe creation for efficient control of all F&B operations
- F & B COSTING
The POS unit is a critical component of each property that enriches the guests experience at each of the properties F&B outlets. WINHMS POS is used extensively in properties utilising the WINHMS front office system as well as with third part front office systems. The POS module group provides information on the point-of-sale product and its supporting table reservation system.
- TABLE RESERVATION SYSTEM
Management of all staff working within the property are critical to staff retention, morale and regulatory compliance. The HR suite of modules includes employee management, payroll, recruitment, training, appraisals as well as a web based employee self-service system.
This group includes modules which do not fit into any of the above categories but are specialised in usage to further enhance property operations. Staff efficiency is further enhanced with the Task Management tool while the Engineering module provides both reactive and preventative maintenance. The comprehensive Spa and Golf modules are best-in-class and are used by leading establishments worldwide.
- GATE PASS
- TASK MANAGEMENT